This is a shipping label, not a part. You use it to send your unit to us. Buy it, we email you a prepaid UPS Ground label, you put it on the box, and your converter ships to our shop in Massachusetts for its rebuild. Nothing is mailed to you.
One flat price, $250, from any address in the lower 48 states. No weighing, no zone pricing, no surprise at the UPS counter, where a box this size can run $300 or more at walk-in rates.
What the $250 covers
- A prepaid UPS Ground label from the shipping address on your order to New England Supply House.
- One box up to 24 x 24 x 24 inches and 40 pounds. That fits any wood chipper catalytic converter we rebuild (Bandit, Morbark, Vermeer, and others) with packing around it.
- $5,000 of coverage against loss or damage in transit.
- Tracking, so you see it moving and we know when to expect it.
Return shipping is separate
The shipping you pay at checkout on your rebuild order covers us sending the rebuilt converter back to you. It does not cover getting your unit here. This label is the inbound leg.
Who should buy this
Anyone without their own UPS or FedEx account with preferred rates. If you do have an account with good rates, ship the unit yourself and skip this label. It will almost certainly cost you less.
How it works
- Add this label to your rebuild order. At checkout, use the address the box will ship from as your shipping address, and check that your email is correct.
- We email you the label as a PDF within 1 business day (Monday to Friday).
- Box the converter, tape the label on, and drop it at any UPS location, or schedule a UPS pickup from your address (UPS charges its own pickup fee).
Packing the unit
Let it cool and drain it. Wrap it so nothing can rattle, fill the empty space in the box, and tape every seam. The housing takes a beating in transit if it can move. Damage caused by loose packing is not covered.
Good to know
- Alaska, Hawaii, and Puerto Rico, or a box bigger or heavier than the limits above: email us for a quote before you buy.
- Not shipped yet after 30 days? Email us and we refund the label in full.
- Selling us a scrap converter through our buyback program? You do not need this. We send that label free once you accept our offer.